FAQ

Most Frequent Questions and Answers​

We offer Payment Plan for all Premium grade suits and above, by prior agreement. The total amount, including shipping, will be split into three equal instalments.  

Please visit this page to learn more https://nolimit-designs.com/payment-plan/

Yes, we specialise in custom made products.  

Some of our Custom made products include Wonder Women Costumes (featured on Live with Kelly and Ryan on the abc network in the U.S), CW Flash, Venom, Symbiote Spider-Man Homecoming suit with Instant Kill Lenses to name just a  few.

As an online business, we are unable to take incoming calls. The best way to contact us is by emailing info@nolimit-designs.com, which we will respond within 48 hours. We primarily use our social media for marketing purposes so email is always the best way to contact us.

We accept all major bank debit and credit cards via the Stripe card payment system.

We are also set-up to take payments from via paypal and direct bank transfer.

Once you have placed your order, we will send you an email with a full list of the measurements that we require, including a measuring guide.

On occasion we may be able to rush your order for an additional fee.

This would need to be discussed with a team member before your order is placed.

Please contact us if you need an product urgently via info@nolimit-designs.com

All orders are dispatched using an express courier service which takes on average 2 -3 days. We will send you the tracking number once we are ready to dispatch.

Product maintenance, which including cleaning depends on your specific suit/product.  

Please contact us for further information.

Should your suit require  a service, we do offer a repair service when possible.  

Fees can only be quoted following our review of your suit.

If there is a problem with your suit within the agreed time-frame of 30 days, please contact us so we can assist via  info@nolimit-designs.com

Our standard lead time is 6 – 12 weeks for most suits, although this can vary depending on our workload and major projects.

The lead time for face shells is on average 2 -6 weeks.

The lead time for accessories is 1 -2 weeks.

Our products are all created by hand and as such completion times can vary. We do not guarantee delivery dates.

We have a skilled and diverse team who specialise in  model/mould making, special effect (SFX), 3D Design, costume making, prototyping, 3D printing, painting just to name a few.  

As a collective team we have a broad skill set, and are comfortable to tackle any challenge you may give to us. 

We cannot supply regular updates relating to the progress of your order.  This is due to the small size of our company and our working methods.  For example, the production team work on many projects and production runs simultaneously as opposed to single orders.  

Please revert to the FAQ “HOW LONG UNTIL YOU SHIP”.

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